Help and Advice

Release provides a free confidential and non-judgemental national information and advice service in relation to drugs and drug laws. Our Drug & Legal teams who operate and respond to your queries are highly knowledgeable lawyers and drug professionals which are on-hand to help and advise you. We don’t use guides or frequently asked question menus, as each question or query will depend upon a unique set of facts and circumstances, so don’t be embarrassed to ask a question. 

Help & advice is offered upon a number of circumstances and/or concerns, and below we have presented a few examples. If you are unsure whether you have a drugs or legal inquiry don’t worry our teams work in collaboration, so you can be assured you will always receive a response to your query.


  • drug information
  • effects of drugs
  • harm reduction
  • matters involving drug dependency
  • types of treatment including maintenance prescribing and abstinence.


  • travelling with prescribed controlled drugs
  • drug testing in the workplace
  • impact of (past) criminal convictions and cautions
  • charges involving possession of drugs
  • charges involving intention to supply drugs
  • cannabis cultivation offences

There are three ways you can contact us for help & advice:

By telephone – 020 7324 2989

The telephone help & advice line is open from 11am—1pm & 2pm—4pm Monday to Friday. A message service is available 24 hours and we will return your call within one business day.


Emailed help & advice messages will be answered as soon as possible including weekends.

Reagent testkits

Sometimes people get in touch with us on the helpline with questions about the contents of their drugs. If you want to buy a reagent test kit to use at home yourself, you can do so through Reagent Tests UK. You can also submit an anonymous sample of the substance to the WEDINOS Project for analysis. It will take a few days to get the results back so go easy in the meantime.

Web form

Please complete the help & advice form below and don’t forget to enter your contact details. Messages will be answered as soon as possible including weekends.

Remember - we are here to help NOT to judge.

Help & Advice Enquiry