Terms & Conditions

Any transaction concluded between you and Release via Release's website, www.release.org.uk ("the Website") is subject to Release's terms and conditions as stated below and in Release's Privacy Policy:

Release reserves the right to change these terms and conditions at any time. Any changes will take immediate effect as soon as it is posted on the Website.

All orders placed on the Website will be processed as follows:

2.1 Upon receipt of your order, Release will send an automated acknowledgement itemising your order. This acknowledgement is NOT confirmation or acceptance of your order.

2.2 Acceptance of your order by Release takes place when the goods you have ordered is on despatch to you.

2.3 Release will notify you via e-mail or through the contact details you have provided if Release do not accept your order. Release will not be liable for any loss incurred as a result of the provision of false or misleading contact information.

Release will take payment from your payment card when the your order is received by Release, subject to stock availability and revision of publications.

3.1 In the event Release are unable to supply the goods you have ordered, Release will inform you as soon as possible either via e-mail or through the contact details you have provided and a full refund will be given as soon as is practicable.

3.2 Payment will be made on the price indicated on the Website at the time of receipt of your order by Release.

3.3 Prices detailed on the Website are inclusive of postage and packing unless stated otherwise.

3.4 Prices indicated on the Website is subject to change. Any change in price will be posted on the Website.

Goods ordered will be delivered to you within 10 days from the day of receipt of your order and is subject to the approval of your payment card for payment of the goods ordered. This is subject to the following terms and conditions:-

4.1 Release will not be liable for any delay or failure to deliver the goods ordered, if this is caused either directly or indirectly by circumstances beyond Release's control.

4.2 Time of delivery of goods, may vary if the place of delivery is outside the United Kingdom.

You have a right to cancel your order as outlined in the Distance Selling Regulations as follows:-

5.1 You may cancel your order for a full refund and may do so within 7 days commencing from the day after your order has been delivered by notifying Release either by sending an e-mail or by writing to us on the contact details stated in Clause 6.

5.2 You are under a duty to take reasonable care of the goods ordered and may return them to Release at the address detailed above.

If you have any queries or complaints, please contact Release at:

124-128 City Road
London EC1V 2NJ

Tel: 020 7729 4044
Fax: 020 7729 2599
Email: ask@release.org.uk